Frequently
asked questions
Team Intempo have been asked all sorts of questions
about our products so we have listed a few of those
most frequently asked questions. If you still have
a question, don't be shy and pick up the phone to
us.
iPod/MP3
Speakers
DAB radios
Internet Radio
Bluetooth
iPod/MP3
Speakers
If a light doesn't come on at
the front of the Speaker when you plug in the power
supply, first check that the power supply is correctly
connected to the wall socket and to the DC connector
on the back of the Speaker. If the power supply is
plugged into a surge protector, make sure the surge
protector is switched on.
If
you can't hear any sound, the volume may be set too
low. Press and hold the '+' button on the remote control
or on the speaker. Also make sure that the iPod is
correctly seated in the docking station by turning
it off, taking it out of the docking station, reseating
it and turning it on again.
If
you can hear some crackling front the speakers, don't
panic! The problem may be that the your iPod isn't
seated properly into the docking station. If you hear
crackling when your Speaker is connected to a PC or
laptop, this means that the operating system's volume
level is set too high.
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DAB
radios
If the display on the radio is not lighting up you
will need to ensure that the radio has power from
either the external power supply or that new alkaline
batteries are inserted if necessary.
In
situations where the display is lit but there is no
audio, unplug any headphones that may be connected
at the rear, then make sure that the volume control
is turned up by pressing the volume + key.
The
radio has tuned in DAB mode, but no signals were found?
Extend the telescopic aerial as far as it will
go, then try repositioning the radio e.g. move it
to another room or near to a window. Now you will
need to perform autoscan again.
If
you are getting audio dropout then you will first
need to check the signal strength. If it's low then
try extending the telescopic aerial as far as it will
go. Try repositioning the radio or try moving it to
another room or to near a window.
There
may be times when you need to reset your radio, when
you move the radio to another part of the country,
for example. Resetting your radio is an easy process
but will differ between different radio models. Please
refer to the specific radio's instruction manual.
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Internet
Radio
Internet radios let you listen to the radio via an
Internet broadband connection without having to log
onto a computer. Intempo Internet radios let you access
at least 10,000 stations giving you access to uptodate
music and news from all over the world. And, since
lots of stations store their back catalogue of shows,
you can even listen on-demand if you miss something
you love.
You
can also use a network cable and hardwire your Intempo
internet radio meaning you don't necessarily have
to have a wireless network in your home to listen
to world radio.
The
great thing about internet radios from Intempo is
how simple they are to use. When the radio is in range
of a wireless connection it will automatically detect
the network and offers the option to connect. If your
network is password protected you can enter the password
using the dial on the front panel. Once the link has
been made, the radio will upload the channel listings
and you can search for a station by country or the
type of station you want.
For
specific questions about your Internet radio please
contact the Broken Department on +44 (0)161 934 2240.
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Bluetooth
Bluetooth wireless technology is a convenient, wire-free,
short-range communication between devices. It is a
globally available standard that wirelessly connects
mobile phones, portable computers, stereo headsets,
MP3 players etc. Thanks to the unique concept of 'profiles',
Bluetooth enabled products do not need to install
driver software.
Bluetooth
wireless technology can work anywhere and everywhere,
without annoying wires! Bluetooth products will remain
connected up to a range of 10 metres (30 ft). Sound
quality may start to deteriorate after about 7 metres
depending on obstacles such as walls or people.
Bluetooth
technology employs a technique called frequency hopping
to constantly change the frequency at which it sends
out data, reducing interference with wireless devices
like cordless landline phones. Noise interference
can occur if the Bluetooth device is used in close
proximity with a microwave. Usually any interference
will only cause a slight crackling sound. The frequency
of Bluetooth is much higher than that of radio station
bands.
Nobody
else can take control of your Bluetooth device if
they are in range?
Bluetooth products can only connect to previously
paired devices that have been authenticated. The pairing
procedure creates an encrypted key known only to the
two devices paired. Intempo
Bluetooth
products comply with the Bluetooth Specification 1.2
that supports Advanced Audio Distribution Profile
(A2DP) 1.0, Headset Profile 1.1, Hands-Free Profile
1.0, and Audio/Video Remote Control Profile (AVRCP)
1.0. Please check with the manufacturers of other
devices to determine their compatibility with Intempo
Bluetooth products.
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