Terms & Conditions
All prices include VAT at the current rate. We accept
payment via Paypal and all major cards.
Please note: goods cannot be
collected from our premises.
Most listings include delivery (Free P &
P) to a UK Mainland address but additional delivery services may be
available; please contact customer services for further information. There
may also be exceptions which will be clearly shown. Intempo will not be
held responsible for any additional costs incurred through incorrect
delivery addresses being provided, as these items may need to be
re-delivered.
All orders will be dispatched within 1-2 days of receiving
full payment. If an item is not available due to stock shortages we will
offer a full refund or where possible an alternative product.
All orders will be despatched via your preferred courier from our selection and
you will be advised by email once your order has been dispatched and a
tracking number will be provided.
Warranties & Guarantees
All products listed as new carry a manufacturer's guarantee; the time period of the
guarantee will be different for each product. Intempo will provide a
standard 12 month guarantee on all purchases.
Faulty Goods
If your item is faulty or develops a fault within the time period stated under Warranties
& Guarantees, we will pay reasonable costs for the goods to be
returned. Please contact us in advance regarding our returns procedure as
refunds cannot be processed without the correct information being provided.
Reasonable care must be taken to ensure the returned goods are not damaged
in transit and proof of postage must be obtained.
In the event that we
cannot provide an exact replacement, a similar product will be offered. If
we cannot provide an exact or similar replacement, a full refund will be
offered. Any damages from day to day wear and tear are not covered by this
guarantee. If an item is not available due to stock shortages we will offer
a full refund or an alternative product. If an alternative product is
purchased but you decide you wish to return it Intempo will pay
reasonable costs of returning the product.